Blog

Stories from the platform.

Product updates, industry perspectives, and the ideas shaping the future of game publishing.

Outage Postmortem: Slow Response Times and Loss of Service
Incident
Outage Postmortem: Slow Response Times and Loss of Service

On July 6th, LootLocker experienced a service outage that resulted in a complete loss of availability for all customers for a duration of approximately 50 minutes.

July 14, 2025
Why Studios Are Switching from PlayFab to LootLocker (And What It Takes to Migrate)
Resource
Why Studios Are Switching from PlayFab to LootLocker (And What It Takes to Migrate)

With uncertainty growing around PlayFab’s future, many studios are exploring alternatives. This guide breaks down why developers are switching to LootLocker and what it takes to migrate smoothly.

July 9, 2025
We're Updating our Pricing
Company
We're Updating our Pricing

Learn about LootLocker's new pricing model that's designed to scale with your game, support developers and publishers of all sizes, and introduce a new free non-commercial license for students and hobbyists.

May 1, 2025
Introducing Twitch Drops Integration for Every Game
Product
Introducing Twitch Drops Integration for Every Game

LootLocker now supports Twitch Drops, making it easy for any game to boost engagement by rewarding players for watching live streams. Set up campaigns in minutes using our Unified Player Accounts and reward systems.

April 14, 2025
Outage Postmortem: Database Provider Issue
Incident
Outage Postmortem: Database Provider Issue

On Saturday at 22:29 UTC, our platform experienced an outage due to an issue with our database provider. The root cause of this outage was an expired SSL certificate on their end, which disrupted our ability to connect to their service.

February 17, 2025
Introducing Triggers 2.0: Rebuilt to Reward Your Players
Product
Introducing Triggers 2.0: Rebuilt to Reward Your Players

Discover LootLocker’s revamped Triggers feature, now faster, more flexible, and integrated with our rewards system. Create and manage in-game actions with ease, rewarding players for milestones, achievements, and recurring engagement.

November 4, 2024
Introducing Metadata: Cross-System Custom Data Storage
Product
Introducing Metadata: Cross-System Custom Data Storage

Learn how LootLocker’s new cross-system Metadata feature enables you to store and manage custom data across Progressions, Leaderboards, Catalogs, and more, bringing even more flexibility to how you use the LootLocker backend.

October 10, 2024
Introducing Feedback: Elevating Every Player’s Voice
Product
Introducing Feedback: Elevating Every Player’s Voice

Discover our new Feedback feature, a powerful tool capturing player sentiment in one comprehensive system. Whether it's reporting players, flagging UGC, or providing general feedback every game benefits from player input. Combined with our other vertically integrated features the Feedback system is even more powerful.

September 12, 2024
Reward Groups: An Update to Leaderboards and Catalogs
Product
Reward Groups: An Update to Leaderboards and Catalogs

With this latest update you can now bundle multiple rewards together. Grant multiple currencies, progressions, and assets through leaderboards and catalogs more efficiently.

August 15, 2024