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Outage Postmortem: Slow Response Times and Loss of Service hero image

Outage Postmortem: Slow Response Times and Loss of Service

On July 6th, LootLocker experienced a service outage that resulted in a complete loss of availability for all customers for a duration of approximately 50 minutes.

July 14, 2025
Outage Postmortem: Database Provider Issue hero image

Outage Postmortem: Database Provider Issue

On Saturday at 22:29 UTC, our platform experienced an outage due to an issue with our database provider. The root cause of this outage was an expired SSL certificate on their end, which disrupted our ability to connect to their service.

February 17, 2025

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