Changelog.

You can now view the status of player notifications sent from the Web Console directly on the player’s profile page.

Under the Notifications tab in Player Manager, all notifications sent to the player via the Web Console are listed along with their read status, making it easy to verify whether a notification has been retrieved by the player’s game client.

Learn more about sending and viewing Notifications in our User Documentation.

It is now possible to Ban Players permanently or temporarily from starting sessions in your game. This can be done through the Web Console by navigating to the player page, selecting Actions and then selecting Ban Player. It is possible to leave an optional note attached to the action, for example providing a reason for the ban.

A banned player’s player page will clearly display that the player has been banned, and provide buttons to view notes or to unban the player.

You can now prevent specific players from starting new game sessions directly from the LootLocker Web Console.

To ban a player:

1. Navigate to the player’s profile.
2. Open the Actions dropdown in Player Information
3. Select Ban Player and select the optional ban duration.
4. Add an optional internal note, such as the reason for the ban.

Once banned:

• The player will be blocked from starting new sessions.
• The player profile will clearly display their banned status.
• You can view associated notes or reverse the action using Unban Player.

This provides a straightforward and immediate moderation tool for customer support or community managers for managing disruptive or cheating players. More information can be found in our User Documentation.

You can now apply Segments directly to Triggers, ensuring that only players who qualify for a specific segment are able to execute a trigger.

This gives you precise control over who can activate rewards, content, or game logic, unlocking powerful new use cases, such as:

• Platform-specific rewards (using a Played On segment)
• Playtime-based rewards (using a Playtime segment)
• Re-engagement rewards for lapsed players (using a Last Seen segment)

And far more.

With Segments and Triggers working together, you can tailor live operations and reward logic to exactly the players you want to reach.

Explore the updated Triggers in the Web Console today.

We’ve added a new Insights tab to the Progression view.

You can now see:

• Total Participants
• Average Points
• A Players by Tier graph for a clear breakdown of distribution

This makes it easier to understand overall engagement and player performance at a glance.

You can now grant catalog items directly to a player from the Catalogs table. Simply select "Grant to Player," enter the player's ULID from the action menu, and the item will be delivered instantly.

This change is meant to streamline item distribution for player support workflows.

What's included:

Catalogs

What’s included:

• New Grant to Player option for each catalog item, found within the action menu.
• Simple, guided modal for entering the player’s ULID
• Instant feedback when the item is granted

We’ve released Squire, a new Discord bot that connects your Discord community directly to your game using LootLocker.

Squire allows you to link Discord members to real player platform IDs, distribute and track Platform Keys securely, and push in-game Broadcasts directly to Discord for unified player communication.

Initial features include:

• Platform Key distribution and redemption through Discord
• Player verification via Unified Player Accounts (UPA)
• Tracking which redeemed keys resulted in real gameplay
• Pushing in-game Broadcasts to Discord channels
• Configurable roles, channels, and message styling

Squire is available now and can be installed directly from the LootLocker Web Console. More information can be found in our documentation.

We’ve overhauled the Broadcast Segments experience to make building audiences faster, clearer, and more intuitive.

Segment conditions are now created using a natural-language flow instead of abstract terms. Rather than choosing from unclear fields like "Attribute" and "Operator", you now build segments as readable sentences starting with “Players who…” and extending them with “and” when adding additional conditions.

The result is segments that are easier to understand at a glance, harder to misconfigure, and quicker to iterate on, especially as segments grow more complex.

Broadcast documentation has also been updated to reflect these changes.

You can now export data collected through the Player Insights feature directly from the Web Console.

Use the Export action next to any supported insight to generate a CSV file. In the export modal, select the game(s) you want to include and define the date range, then click Download Export to immediately download the file.

Supported data sources:

• Daily Active Players (DAP)
• New Players
• Monthly Active Players (MAP)

We've released Presence, a new feature that reports when players are online and actively playing your game across platforms.

• Basic Presence (available to all users) reports real-time concurrent players (CCU) and session durations with minimal implementation.
• Rich Presence (paid feature) extends this with custom in-game states, detailed session timelines, and deeper insight into player behavior for analysis and customer support.

Presence and Rich Presence are available today with Unity SDK and Unreal SDK support.

Don't forget to check out Presence documentation as well.